Turo check-in, check-out, extra miles and late returns: the host's side

The windows DriveIt works to

Turo's rules can change, so treat Turo as the final word.

• Check-in: from 24 hours before the trip starts, until it starts
• Check-out: after the trip's end time, up to 72 hours after it ends
• Extra miles: up to 5 days after the trip ends
• Late return report: up to 26 hours after the end

Readings from the tracker

With a Bouncie or MooveTrax tracker, "File check-in on Turo" and "File check-out on Turo" open with the odometer and fuel level already filled in. Check them, add photos if you want, and file. In its last hour, an unfiled check-in turns red.

If the tracker's odometer is more than 10% away from what you enter, DriveIt warns you, because the tracker needs correcting in its own app.

Check in with a walk-around video

"Check in with photos" records a walk-around of up to a minute and cuts it into photos. DriveIt reads the plate to find the trip, and reads the odometer and fuel. If it reads both, it files the check-in; other photos go up as trip photos.

Charge for extra miles

Once Turo's check-out reading is in, a trip over its included miles gets "Charge for miles". It shows the readings, the miles over, the listing's fee and the total, then posts the charge to Turo. Before that, the tracker gives you an estimate of what's coming.

Report a late return

If a trip is 30 minutes past its end and the tracker shows the car outside its return spot, the trip gets "Report late return". DriveIt checks the car's position when you press it and files with Turo. It doesn't apply if the guest checked out on time in the Turo app.

Early returns

A guest who ends more than 30 minutes early gets a "Checked out early" badge, and Fleet Status shows "Back early" so you can check the car and rebook it.